Terms and Conditions for The Source Retreat Center

These terms and conditions (Terms and Conditions) govern the relationship between you (Guest) and The Source Retreat Center (The Source, we, us, or our) located in Koh Phangan. By booking a stay at The Source, you agree to be bound by and comply with these Terms and Conditions

1. Booking & Cancellation

1.1 Individual Bookings

  • Guests are required to pay a 50% non-refundable deposit upon booking

  • Check-in time is at 14:00, and check-out time is at 11:00

  • If your booking includes free brunch, brunch will be available on the day of check-out but not on the day of check-in

1.2 Group Events & Day Rentals

  • A deposit of 30% of the total rental fee or a minimum of 1000 baht (whichever is higher) is required upon booking. This deposit is non-refundable one week prior to the booking date

  • The shala can be rented for private use but is subject to availability

  • Food and drinks can be provided at additional costs

1.3 Group long term rentals

  • We provide management of the site and weekly cleaning of the bungalows. We can arrange motorcycle hire, taxi journeys anywhere on the island and excursions at extra cost.

  • Our kitchen should be informed at least 48 hours before any changes to numbers of people eating, or dietary restrictions, or the guests will be charged as previously agreed.

  • Events for more than 22 people during group rental

    In the case of renter inviting more than the maximum number of guests staying at The Source to an event, we may incur higher charges based on the amount of people. All events such as this must be agreed and approved in advance

  • Deposit

    More than 60 days prior, 30% of the payment will be required (non-refundable in order to reserve)

    Between 0‐28 days prior to your event, 100% of the payment will be required (non-refundable)

    All prices exclude any processing fees (Credit Cards or bank transfer fees)

2. Payment

  • All payments made on-site are non-refundable.

  • Payments are accepted in the local currency of the retreat center. Please contact us for information on accepted payment methods

3. Liability Limitations

  • The Source is not liable for any personal injuries, death, property damage, or other loss suffered by guests during their stay, except where such loss arises from the negligence or wrongful acts of The Source or its employees

  • Any damages caused by Guests' misuse of facilities will be payable by the Guest responsible

  • In no event shall The Source's liability for any claim exceed the total amount paid by the Guest for their stay at the retreat center

4. Privacy Policy

  • We are committed to protecting the privacy of our Guests. Any personal information collected during booking or your stay will be treated in accordance with our Privacy Policy, which is available upon request

5. Safety Standards

  • Guests must follow all safety instructions provided by The Source and its employees during activities and events to ensure the safety of all participants

  • The Source has the right to restrict access to or use of any facilities in the interest of guest safety

  • Children must be supervised by an adult at all times

6. Acceptable Use of Facilities & Behavior Regulations

  • Guests must use the facilities and equipment in a responsible manner and not engage in any behavior that may cause harm to themselves, other guests, or The Source employees

  • Illegal activities or possession of illegal items is strictly prohibited at The Source Retreat Center

  • The Source reserves the right to terminate a Guest's stay without any refund if their behavior is deemed inappropriate or harmful to others

Facilities:

Free drinking water

Free supervised usage of high quality studio soundsystem/mic setup

Laser lighting

Yoga props - high quality mats, blocks, belts, and bolsters

Approx. 25m2 of puzzle mats

12 aerial yoga hammocks

Parking assistance

Projector setup at additional cost per hour

  • Any requirement for equipment that exceeds the normal provision for guests during an event must be paid for by the renter

Please note:

Any damages caused by misuse will be payable by the renter

Parking is tight at The Source - we can accommodate around 100 motorbikes, but guests must closely follow instructions. No cars are allowed in our main car park and car parking is not advised. For groups larger than 25 we provide parking attendants

7. Risks & Hazards

  • Guests are responsible for assessing their own physical and mental abilities to participate in activities. Guests who have any concerns should consult with a doctor prior to their stay

  • Guests must respect and follow any guidelines provided for using equipment or participating in activities to minimize the risk of injury or harm

8. Governing Law

These Terms and Conditions, and any non-contractual obligations arising in connection with it, shall be governed by and construed in accordance with the laws of the country in which The Source Retreat Center is.